FAQ_Pfützen

FAQ

Tours

What happens during our tour?

Our tour is split into two parts: Firstly, you will get a short introduction into photography with loads of information how to take great and interesting photos. Secondly, our guide takes you to the coolest spots and the best places to take photos in the city.

What happens if the weather turns bad? What happen if it rains?

Our tours take place, no matter what the weather is like. In case of rain, we create a tour that fits to the weather conditions. However, wear suitable clothing for the weather conditions.

Do I need a professional camera?

No. A smartphone is perfectly good. We show you how to take great photos, no matter what kind of camera you have. However, a camera or smartphone with a high resolution would be advantageous.

How long does the tour take?

The walking tour takes approximately 2 hours. Before we start our walk, you will get a short introduction into photography and hear some interesting and cool information about the city.

What do I need to bring with me?

Just your smartphone that integrates a good camera (for example iPhone5, Samsung Galaxy S4) and of course you have to be up for discovering the city ;) Wear weather appropriate clothing and footwear.

Can I book a private tour?

Yes you can! Just call us at +49(0)151 226 353 65 or write an email at booking@alter-ways.com

How big is the group?

There is a maximum group size of 10 people as we want you to have a great experience and have time to talk to you and answer your questions.

Where is the meeting point?

We will send you our meeting point and the booking confirmation directly after the booking via email.

Do I need to be experienced with taking photos?

Absolutely not! We show you how to take great and interesting photos without any previous knowledge.

Booking

Which payment options do I have?

You can pay via credit card or PayPal.

Can I pay in cash?

Paying in cash is unfortunately not possible.

Is it possible to cancel or change the booking?

Yes it is possible to cancel or change the booking. Just call us at +49 (0) 151 226 353 65 or write an email at contact@alter-ways.com.

What is the best way to contact us?

If you have any questions feel free to write an emmail at contact@alter-ways.com or just call us at +49 (0) 151 226 353 65.

How do I redeem a voucher?

To redeem your voucher you have to pick the city and tour you would like to do. After you clicked on the “Book now” button and chose the right date, you will find the “redeem your voucher” button on the bottom left where you can enter your code.

Any more questions?
Send us an email

You want to discuss something in detail?      Please call us

+49 (0) 151 226 353 65

Book your best city experience now